Handling of Personal Information (Privacy Policy)

This website collects its users’ information to the extent necessary for the smooth operation of the services provided (provision of information through the website, accepting feedback, etc.).
The collection, use, and management of personal information will be handled appropriately as follows in accordance with the “Tokyo Metropolitan Ordinance on the Protection of Personal Information (Ordinance No. 113 of December 21, 1990)” (hereinafter referred to as “Ordinance”), and we will strive to make it a website for users to use with a sense of security.

Personal Information

The Tokyo Metropolitan Government (the implementing body ^(Note)) receives personal information, such as addresses, names, phone numbers, and email addresses via the use of this website.
(Note)  “Implementing body” refers to those that handle the relevant personal information, namely the governor of Tokyo, administrative commissions, the directors of public enterprises, the fire chief, and the directors of administrative bodies stipulated by Tokyo Metropolitan Government regulations.

Scope

This policy applies only to this website and does not apply to other websites linked to this website.
The handling of information at linked sites is the responsibility of each organization.

Collection of Personal Information

As a general rule, the Tokyo Metropolitan Government collects via this website personal information voluntarily provided (registered) by users.
The purpose of collecting personal information will be explicitly stated.
The Tokyo Metropolitan Government limits the collection of personal information to the extent necessary to achieve the purposes explicitly stated to users.

Restrictions on the Use of Personal Information

Personal information provided (registered) by users will be used only for the purposes explicitly stated in advance. The relevant implementing bodies ^(Note) will never use this personal information outside the purposes of the collection within its organization, nor will this personal information be provided to any parties other than the implementing bodies, unless otherwise specified by the Ordinance.
However, statistically processed data on user attributes, etc. may be publicly published, provided that this data does not contain personal information.

Management of Personal Information

The Tokyo Metropolitan Government (implementing bodies) will strictly manage all collected personal information and take proper measures to prevent any leakage, misappropriation, falsification, etc. The management of this website may be outsourced to an external party. This contractor will also take proper measures in an identical manner to that described above.

Non-personally Identifiable Information of Users

This website automatically collects information on Internet domain names, IP addresses, and the user environment in which the website is viewed (henceforth “user information”).
This website limits the collection of user information to the extent necessary to improve the usability of this website, and this information will only be used for that purpose.
However, statistically processed access data and user viewing environment data for this website may be publicly published.

Cookie Policy

This website collects certain information by using cookies and other similar technologies to improve the usability and content of the website.
The Cookie Policy explains how they are used.

Part 1   Cookies & similar technologies

A cookie is data that is sent from a website as a tag to identify the relevant device when the user has accessed a website using a device and that is stored in the device.
By using cookies, we can get information on the number of accesses to the website through the device used and other websites the customer visited in the past.
The functions of cookies and other similar technologies can be disabled by modifying settings on the user’s browser. For details, please refer to the “How to delete or invalidate cookies and similar technologies.”

Part 2   Use of cookies & similar technologies

This website utilizes cookies for the purpose of achieving a more convenient viewing experience and obtaining information to continuously improve this website.
A cookie is data sent to a user’s browser from the server that handles administration of this website. The cookie sent is saved in the user’s device (computer or mobile device, etc.).
However, any personally identifiable information such as the user’s name, address, telephone number, etc. are absolutely not included in this cookie.
Additionally, these cookies have no direct negative effect on the user’s device.
This website uses cookies provided by a third-party contractor to monitor the access status of each page.
It is possible for the user to decline cookies through the use of appropriate browser settings.
Disabling cookies in this way will not hinder the use of this website in any major way. Refer to your browser manufacturer for information on these browser settings.

Part 3   Tools used, information collected and purpose of use

Tools used on this website, information collected by use of the tools, and the purpose of their use are as follows.

1.  Google Custom Search

This website conducts measurements using Google Custom Search provided by Google Inc. with the aim of improving the usability and content of the website.
The use of Google Custom Search is based on the terms of use of Google Custom Search.

• Google Custom Search terms of use (external link)

2.  SNS (Social Networking Service)

In some SNS, if you view a website with a SNS button, your user ID, the website you have accessed, and other information may be automatically sent to SNS from the website without clicking on the button.
For details, please refer to the following links.

• Personal Information Protection Commission (external link)
• Facebook, Inc. (external link)
• Twitter, Inc. (external link)
• LINE Corporation (external link)

3.  YouTube video embedding

If you view a website with YouTube video contents embedded, the website’s browser may automatically send the URL of the page you have accessed, your IP address, etc. to Google.
For details, please refer to the following link.

• Use of information by Google that has been collected through websites or apps using services provided by Google (external link)

4.  Chatbot

Where chatbot is used, the URL of the website visited, user IP address, cookies, etc. will be automatically sent from this website’s browser to the businesses that offer the chatbot.
Collected cookies are used only to increase the usability of the chatbot.

5.  Google Analytics

• Provided
  byGoogle Inc.
• Information collected
  Use status of this website by users (access status, traffic, routing, etc.)
• Purpose of use
  To improve the usability and user experience of the website.

*   Notifications (advertisements) may be distributed to the viewers who have visited this website in the past when they visit specific pages.

Google Inc. will also collect and use the website’s use status.
For details, please refer to the following websites.

• Google Analytics terms of use (external link)
• Use of information by Google that has been collected through websites or apps using services provided by Google (external link)

For the privacy policy of Google Inc., please refer to the following website.

• Google privacy policy (external link)

Information on Google Analytics can be obtained from the following website as well.

• Detailed information on Google Analytics (external link)

Analytics Help > Data privacy and security > Safeguarding your data

Cookies obtained

This website has obtained the following cookies to analyze access data.

*   See “Cookie list.”

Websites that have obtained cookies

We have obtained cookies in the cookie list mentioned above. The following Tokyo Metropolitan Government official websites (websites of the bureaus) have introduced a cookie setting management tool.

*   Refer to “The list of websites introducing the cookie setting management tool (OneTrust).”

Use for advertisements

This website may distribute notifications (advertisements) to the viewers who have visited the website in the past when they access specific pages. We use an advertising service (display advertising/remarketing/retargeting functions) from advertisement distributors including Google. For those distributions, we use cookies to obtain information on the history of visits to this website.
If you do not want these kinds of notifications (advertisements), please delete or invalidate the cookie that has been stored in the device through the “how to invalidate cookies and similar technologies” instructions described below.
If you change the browser or delete the cookie or change to a new device, you may need to adjust the setting again.