April 30, 2020
Tokyo Novel Coronavirus Response Headquarters
The Tokyo Metropolitan Government established the Tokyo Coronavirus Support Center for Foreign Residents (TOCOS) on Friday, April 17, 2020. The center is responding to a range of inquiries from callers whose first language is not Japanese regarding uncertainty brought about by the spread of the novel coronavirus and its impacts on their lives.
TOCOS is currently open weekdays, and is closed weekends and holidays. However, to better respond to the concerns of international residents over the upcoming extended holiday, TOCOS will operate on a special schedule as follows.
Monday, May 4 (Holiday), Tuesday, May 5 (Holiday), Wednesday, May 6 (Substitute Holiday)
*From Thursday, May 7 onward, TOCOS will operate according to the existing schedule (Open weekdays/closed weekends and holidays).
10:00 a.m. to 5:00 p.m.
Assistance will be available in (plain) Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Cambodian, and Burmese.
To avoid inconveniencing others by misdialing the call center’s number, please double check the number as you dial, and do not forget the first 0 (zero) in the number. Your cooperation will be greatly appreciated.
Mr. Saito and Ms. Shimokawabe