Main content starts here.
February 28, 2023
Bureau of Waterworks
In order to further improve customer service, the Bureau of Waterworks Tokyo Metropolitan Government started operation of the Tokyo Water App from October 1st, 2022. English mode is now available on the app in order to facilitate use by foreign customers.
Wednesday, March 1, 2023
Starting and canceling water contracts
The Tokyo Water App can be downloaded free of charge from the links to the app stores, which is listed below.
* Communication fees for downloading are to be borne by the customer.
* The Tokyo Water App can be downloaded free of charge from the links to the app stores posted on the website of the Bureau of Waterworks Tokyo Metropolitan Government, which is listed below.
*Please click here for the original Japanese press release.
Customer Service Division, Bureau of Waterworks