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February 28, 2023
Bureau of Waterworks

English Mode is Now Available on the Tokyo Water App

In order to further improve customer service, the Bureau of Waterworks Tokyo Metropolitan Government started operation of the Tokyo Water App from October 1st, 2022. English mode is now available on the app in order to facilitate use by foreign customers.

Date of Release

Wednesday, March 1, 2023

Procedures

Starting and canceling water contracts

Screen Images

How to download the Tokyo Water App

The Tokyo Water App can be downloaded free of charge from the links to the app stores, which is listed below.
* Communication fees for downloading are to be borne by the customer.
* The Tokyo Water App can be downloaded free of charge from the links to the app stores posted on the website of the Bureau of Waterworks Tokyo Metropolitan Government, which is listed below.
Website

*Please click here for the original Japanese press release.

Inquiries

Customer Service Division, Bureau of Waterworks
E-mail: S3000005(at)section.metro.tokyo.jp
* The above e-mail address has been arranged as an anti-spam measure. Please replace (at) with @.