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Consultation Service

In order to prevent the spread of the novel coronavirus (COVID-19), the Foreign Residents’ Advisory Center will only provide telephone consultation services until further notice. Face-to-face consultation services are suspended. Further information will be announced via this page.


Tokyo Metropolitan Government Foreign Residents' Advisory Center

The Tokyo Metropolitan Government offers consultation and a counseling service for foreign people living in Tokyo. Our staff will give advice on matters which you have problems with or would like to know more about. Please feel free to contact the Consultation Service Office.

Principal contents of consultation

  • Problems related to your daily life or urgent enquiries
  • Matters related to Japanese customs, culture and social systems
  • Problems related to traffic accidents
  • Problems concerning your family and children

Ordinarily, consultation is carried out over the phone, but please drop in if it is particularly necessary.
Consultation is completely free and confidentiality is strictly observed.

"Consultation for Foreigners"

Foreign Residents' Advisory Center, Citizens' Consultation Section, Public Relations and Public Hearings Division, Bureau of Citizens and Cultural Affairs,
3rd floor, North side of Tokyo Metropolitan Government No.1 Building , 2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-8001

■Details of Consultation for Foreigners
Language Date of consultation Time Telephone number
English Monday - Friday 9:30 a.m. to 12:00 noon 1:00 to 5:00 p.m. 03-5320-7744
Chinese Tuesday and Friday 9:30 a.m. to 12:00 noon 1:00 to 5:00 p.m. 03-5320-7766
Korean Wednesday 9:30 a.m. to 12:00 noon 1:00 to 5:00 p.m. 03-5320-7700

*National holidays are excluded from consultation days.

map:around TMG Buildings

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