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March 31, 2021
Tokyo Novel Coronavirus Response Headquarters

Expansion of multilingual support at the Coronavirus Call Center and Tokyo Fever Consultation Center

The Tokyo Metropolitan Government has established two phone consultation services: the Coronavirus Call Center, which handles inquiries related to COVID-19 prevention measures and consultations from callers experiencing concerning symptoms, and the Tokyo Fever Consultation Center, which refers callers who have developed a fever and do not have a regular doctor to a medical institution in their area.
In order to assist an even greater number of foreign nationals with their questions, multilingual support will be expanded at both call centers from April 1, 2021.

1. Start date for expansion of services

Thursday, April 1, 2021 (from 9:00 a.m.)

2. Multilingual support and other information

Call Center Telephone Number
(Hours)
Multilingual Support
Through March 31 From April 1
Coronavirus Call Center 0570-550571
(Daily, 9 a.m.-10 p.m.)
Chinese, English, Korean Burmese, Chinese, English, French, Korean, Nepali, Portuguese, Spanish, Tagalog, Thai, Vietnamese
<11 languages>  
Tokyo Fever Consultation Center 03-5320-4592
(24 hours a day)
N/A

※Please click here for the original Japanese article.

Inquiries (Assistance available in Japanese only)

Disease Prevention and Information/Data Management Section,
Infectious Diseases Control Division,
Bureau of Social Welfare and Public Health,
Tokyo Metropolitan Government
Phone: 03-5320-4482(Matters concerning the Coronavirus Call Center)
Phone: 03-5320-4487(Matters concerning the Tokyo Fever Consultation Center)

 

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